Trust is fundamental to building healthy and lasting relationships, and this is the case in both private and professional life. In business, it can even become an essential part of performance, so it's important to know how to create it. We invite you to discover why trust at work is essential and how to build it on a daily basis.
What is trust at work?
Trust is often defined as a sense of security and reliability within a team or organization. In the world of work, it is based on the belief that all team members respect their commitments, that they give their best to achieve their goals, and that they can rely on each other.
Trust at work is also linked to the climate established within teams, which allows each member not to feel judged and devalued in the event of an error.
Why is trust in the workplace essential?
Trust at work offers many benefits, and may have some limitations.
The benefits of trust at work
First of all, trust encourages employees to create quality relationships, promotes Cohesion and allows you to develop A sense of belonging. All this creates a pleasant climate for employees, in which they want to work together to achieve common goals.
Trust also plays a role in the motivation of employees, as well as on their commitment to the company. An employee who believes in the values of his organization will be more easily inclined to give the best of himself to achieve his goals.
Feeling confident at work also allows you to develop your creativity and take initiatives without fear of being judged. This therefore encourages innovation and can make a real difference against competitors.
Finally, we can simply say that employees who are confident, who feel valued and efficient in their work are naturally more loyal to their employer. A low turnover rate allows for stability in the workforce, which is often beneficial for performance.
The limits
The only real limit to business trust is that it is a fragile feeling, which can easily be questioned in the event of non-compliance with commitments, poor communication, or an act that is considered a betrayal.
Good communication is essential to avoid any misunderstandings that could lead to a loss of trust on the part of your employees.
How do you show your trust to your employees?
As a manager, HR director or manager, it is important to show your employees that you trust them. A set of actions, carried out daily, can help you create a lasting climate of trust within your teams.
Recognize the skills and qualities of each
Recognition is crucial to building trust, as it allows each person to feel valued and useful to the company.
To do this, do not hesitate to highlight the strengths and achievements of each person, to encourage self-esteem and demonstrate the essential role of each person within the team.
Creating an environment conducive to expression
Creating a space where employees feel free to share ideas without fear of judgment is a strong indicator of trust.
To do this, encourage your employees to dialogue in an open and constructive way. As a manager or leader, it's important to be receptive to suggestions and comments, even if they go against your own ideas. This allows everyone to feel included in the discussions, and to show that all opinions matter.
Delegating responsibilities
A great proof of trust consists in delegating certain missions to your employees, according to their skills.
By entrusting important missions to your teams, you prove to them that you believe in their ability to succeed. Do not hesitate to accompany this delegation with ongoing support and advice when necessary.
Be transparent in your communication
Transparency is imperative to create trust. It is therefore important to share as much information as possible with your teams, both concerning the objectives to be achieved and the strategic decisions that have been taken.
Clearly explaining the reasons for your choices builds trust and helps to better understand certain decisions.
Trust at work is a key factor in corporate performance, both individually and collectively. It fosters collaboration, stimulates innovation and promotes a fulfilling professional environment. Managers and leaders play an essential role in establishing this trust within their teams. In fact, they guarantee a working environment in which everyone feels good and can express their creativity without fear.
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