Quality of Life at Work (QWL) and Corporate Social Responsibility (CSR) are fundamental pillars of the management of a sustainable business. To be able to assess the strategies put in place, organizations must periodically assess QWL and CSR in order to be able to analyze their strategies. In this article, we invite you to discover the indicators and tools for carrying out regular evaluations of QWL and CSR.
Evaluate your QWL strategy
Definition of QWL
The quality of life at work includes all the elements that contribute to the well-being of employees in their personal environment: working conditions, corporate culture, management, the fact of being able to thrive, etc.
More and more studies show a correlation between QWL and individual and collective performance. Successful employees would therefore be more engaged and more productive.
QWL measurement indicators
Here are some examples of indicators that are very useful for Measuring QWL within your business.
- The employee satisfaction questionnaire
Satisfaction questionnaires make it possible to probe the perceptions of employees about their work environment. They can address different topics, such as perceived workload, interpersonal relationships, development opportunities, etc.
They are generally sent in the form of an anonymous questionnaire. You can create it yourself, use a template or pass a provider specialized in this type of questionnaire.
The advantage of this tool is that it allows you to obtain a fairly quick overview of the general QWL situation in your company.
- Analysis of absenteeism and staff turnover rates
The absenteeism rate can be an indicator of the development of employees within a structure. When it is very high, it can indicate a general malaise or dysfunction in the organization. It is calculated using the following formula:
Number of days absent over a period/Number of days worked theoretically over this period x 100
The turnover rate is also a good indicator: the lower it is, the healthier the business is. It is calculated with the following formula:
[(Number of departures over the current year + the number of arrivals) /2] /Staff on January 1 of the current year.] x 100
In the event of a sharp increase in one of these two indicators, it is important to react quickly to identify the elements that need to be changed in the company's strategy as quickly as possible. The main advantage of these indicators is that they are very easy to calculate. You can do this every 6 months or every year to get a quick overview of the situation in your business.
Evaluate your CSR strategy
Definition of CSR
Corporate Social Responsibility embodies the commitment of organizations to integrate social and environmental concerns into their activities. It is based on fundamental principles such as transparency, respect, environmental protection and the contribution to the well-being of society in general.
Specific tools for evaluating the CSR strategy
Various tools can be used to assess your CSR strategy. Here are a few examples.
- Carbon footprint analysis
The carbon footprint measures the direct and indirect impact of a company on the environment by evaluating its greenhouse gas emissions. It is generally expressed in CO2 equivalent.
Measuring your carbon footprint is not easy and requires an in-depth analysis of various aspects of the business. It is best to use a specialized firm to have an objective measure and to obtain specific advice on your future priorities.
Measuring your carbon footprint annually is very useful to be able to position yourself compared to other companies in the sector, but also to observe your evolution from one year to the next.
- Social and ethical audits
Social and ethical audits are tools that make it possible to assess a company's compliance with social and ethical standards. They can encompass areas such as working conditions, worker rights, business ethics, etc.
These audits are interesting because they offer an objective view of company practices. They also identify strengths and areas for improvement, making it easy to identify where you need to focus. They also guarantee the credibility of the company in relation to its stakeholders.
- CSR certifications
Certifications such as ISO 2600 attest to a company's commitment to socially responsible practices.
These standards offer a structured framework for the implementation of CSR, as they guide the company in its continuous improvement process, by providing priority areas for improvement. They also increase the credibility of the company in the market, reassuring consumers and partners that it is committed to sustainable practices.
Your dashboards ready to use!
Download our ready-to-use dashboards and start tracking your KPIs in a timely and effective manner.
With our dashboards, you will have:
- A clear visualization of your KPIs : Easily track your performance indicators.
- Tools ready to use : Save time with dashboards that are already set up for your needs.
- Simplified management of your data : Make informed decisions through effective reports.
Download your dashboards now!
Emerging trends for the evaluation of QWL strategies and CSR
Use transversal tools
Some companies had the idea of evaluating QWL and CSR strategies globally, using the happiness at work index and sustainable development reports.
- The happiness index at work
Considered innovative, this index combines the level of satisfaction of employees as well as their commitment and well-being. It offers a very holistic vision of the QWL & CSR strategy, transcending purely organizational aspects to encompass a sense of belonging and personal contribution to societal values.
- Sustainable development reports
Sustainability reports have traditionally focused on CSR, but they can certainly incorporate elements related to QWL. For example, they can highlight the company's responsible practices and observe their impact on the lives of employees.
This type of report can help demonstrate that social responsibility and employee well-being are inseparable pillars of a global sustainability approach.
Sommaire
