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Employee Experience 2.0: the new expectations of employees

Corporate well-being: The heart of the employee experience

Serena Micaelli

4

min de lecture

To recruit, engage and retain employees, the employee experience has become essential. In this article, we invite you to discover the 2.0 employee experience, which places employee well-being at the heart of the company.

Employee experience: definition

The employee experience refers to all interactions, perceptions and emotions that an employee experiences throughout their journey within an organization. It extends from the recruitment phase to departure with the offboarding process.

The employee experience includes many aspects: integration, training, working conditions, working conditions, relationships with other employees, remuneration, management, balance between private and professional life, etc.

A positive employee experience logically makes it possible to retain employees, to attract new talent more easily and to optimize the overall performance of the company.

The new expectations of employees in terms of employee experience

Well-being at the heart of concerns

Employee expectations have evolved significantly in recent years, and we can now see that well-being in the work environment has become a priority. Far from being looking for a simple job, employees now aspire to an experience that takes into account their personal development, their mental and physical health, as well as their balance between personal and professional life.

Well-being is no longer perceived as a simple advantage, it is now an essential element for employees to be committed and efficient. For companies, it is therefore essential to have these new expectations in mind in order to be able to attract, engage and retain their talents.

New trends in the employee experience

To meet these expectations, businesses need to have a more holistic and dynamic approach to human resource management. New trends are emerging: more flexibility and autonomy for employees, the use of emerging technologies, but also cultural changes within organizations.

Flexibility, remote work, flexible working hours have almost become business standards. Employees want more autonomy to organize their days and weeks as they want. The trend is therefore to create agile workspaces that are adapted to the needs of individuals.

The use of new technologies, such as digital platforms or artificial intelligence, makes it possible to automate certain tasks, to collaborate more easily or to improve the efficiency of employees. This can allow them to focus their efforts on more interesting and rewarding missions.

Finally, corporate cultures are evolving and emphasize diversity, inclusion, transparency and listening. Highlighting these values allows employees to feel more involved. It also promotes a climate of trust, which is essential for well-being.

 

Discover the new expectations of employees!

Download our infographic to explore recent changes in employee expectations, including the search for meaning, well-being, and listening.

In this infographic, you'll find:

  • Key figures on current expectations : Get accurate data on what new generations are looking for.
  • The new priorities of employees : Understand major issues such as well-being at work and the need to be heard.
  • Insights to adapt your HR practices : Learn how to effectively respond to changing expectations to attract and retain talent.

Download the infographic now! ⬇️

Maximizing well-being at work through employee experience 2.0

To create a 2.0 employee experience in your company, it is necessary to place the well-being of employees at the heart of your concerns. Here are some tips that will allow you to do this.

Thinking about the employee journey from recruitment to offboarding

Creating a 2.0 employee experience starts with the first contact with employee potential. This then continues beyond his departure. It is essential to think holistically about the employee's career path, without forgetting any step:

  • Recruiting. It is the first interaction between the company and the future collaborator. Communication needs to be clear and transparent to build a positive relationship from the very beginning.
  • Onboarding immersive. It helps guide the new employee through culture, processes and professional relationships.
  • Continued development. Offering opportunities for continuing education and professional development contributes to maintaining a high level of commitment and satisfaction.
  • Personalized career management. This makes it possible to align individual goals with those of the organization, thus strengthening the sense of belonging and development.
  • Caring offboarding. To ensure a positive experience, it is necessary to conclude the relationship in a caring manner.

The 2.0 employee experience must therefore be considered as a whole, without neglecting any stage of the employee's journey within the company.

Offer flexibility and autonomy

Integrating flexibility and autonomy into corporate culture is a fundamental pillar of the 2.0 employee experience.

This approach makes it possible to recognize individual needs and to create an environment conducive to professional and personal development. The possibility of teleworking, of having flexible hours, of having autonomy in the organization of their tasks allows employees to feel valued and responsible. This promotes their well-being and development.

Communicate effectively with your teams

A communication effective with teams is emerging as an indispensable element of the 2.0 employee experience.

Communicating openly and transparently with your employees offers much more than just sharing information: it constitutes a solid foundation, on which the feeling of belonging and mutual trust are based. This contributes greatly to the overall well-being of employees.

Use digital tools to improve the employee experience

In the era of Employee Experience 2.0, the judicious use of digital tools is proving to be a powerful lever for improving the well-being of employees.

Collaborative platforms are very useful in facilitating interactions between employees. They can include virtual workspaces, project management tools, or simply file sharing options. This promotes communication and makes teamwork easier, regardless of where employees are located.

Crowdfunding platforms can also play a major role in improving the employee experience. With Teamstarter for example, each employee is assigned a budget each month (decided by the company), which he can assign to the project of his choice among all those proposed by his colleagues. Once the amount necessary to carry out the project is reached, the project leader can realize his idea. It is an excellent way to innovate, to get employees to take initiatives, to engage them and to see them thrive through the realization of projects that are meaningful to them.

Offer a work environment conducive to well-being

Taking mental health into account, balancing personal and professional life, recognition or even inclusion are topics to prioritize so that employees feel good at work. This makes it possible to cultivate a healthy and caring environment, in which employees feel listened to and valued.

Do not hesitate to set up psychological support programs, to choose flexible hours and leave policies, to recognize and value individual and collective successes, or to set up an inclusive and participatory policy. All of these elements promote well-being, as they value human capital.

By placing the well-being of employees at the heart of concerns, employee experience 2.0 redefines the way in which companies recruit, engage and retain their human capital. The new expectations of employees focus on work-life balance, recognition and a corporate culture in line with their own values. In response, the use of innovative digital tools, the emphasis on open communication, and the creation of flexible working environments are now imperatives for businesses. Thus, maximizing well-being at work becomes a winning strategy, promoting individual development and organizational prosperity in the era of employee experience 2.0.

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